terms and condition
Eligibility and Registration
You must be at least 18 years old and legally capable of entering into a binding
agreement to use our services. You may need to register by providing your name,
email address, and creating a password to use certain features.
Description of Services
We provide various cryptocurrency exchange services through our website and mobile
apps. These include:
– Exchanging between cryptocurrencies and fiat currencies.
– Processing deposits and withdrawals of cryptocurrencies and cash.
– Providing cryptocurrency wallets and payment processing services.
– Facilitating real estate, vehicles, and other purchases with crypto.
The availability of each service may vary based on your country of residence, verification level etc. We advise checking service details before use.
Fees and Payments
There are fees associated with trading and transacting through our platform. All
applicable charges, exchange rates, and terms are provided during transactions. We
reserve the right to update the fees as needed.
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You authorize us to deduct any applicable fees from your account balance or the
transaction amount.
Account Security and Storage
You are responsible for maintaining the confidentiality of your login credentials and
crypto wallet private keys. We recommend using all security features available on our
platform.
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We store some cryptocurrency holdings in our custodial wallets to facilitate
transactions. The assets stored by us on your behalf are insured and
held securely offline.
Privacy of User Information
Our Privacy Policy outlines how we collect, use, share and protect your personal
information. We use appropriate safeguards to protect user data and comply with
applicable privacy laws.
User Conduct and Prohibited Activities
You agree not to misuse our services or engage in any illegal conduct through the
platform, including money laundering, gambling activities, or intellectual property
infringement. We reserve the right to terminate your account for any unlawful activity.
Disclaimers and Limitation of Liability
There are inherent risks associated with cryptos and blockchain transactions. We make
no representations about profits from using our services.
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Our liability is limited to direct damages up to the value of crypto assets or cash
connected to the specific transaction or account issue.
Dispute Resolution
In case of any disputes, we will aim to resolve them through our internal and external
dispute resolution procedures. If we cannot arrive at a mutual solution, the matter shall
be resolved by binding arbitration.
Governing Law
These Terms are governed by the laws of the Emirate of Dubai and applicable federal
laws of the UAE. You agree to the exclusive jurisdiction of the Dubai courts.
Changes to the Terms
We may amend these Terms periodically. Continued use of our services after any
changes constitute consent to the modifications. If you do not agree to the amended
Terms, you may close your account.